[ bCard FAQs ]

Here are the answers to some frequently asked questions about bCard and the business cards that we offer.

If you can't find the answer you're looking for here, you can always contact us for further assistance.

  • 1. How do I upload my own images?

    If you want to use your own logo or even have a full business card design you want to use, all you have to do is email support@bcard.com.au with a jpeg or pdf file of your image and the bcard staff will load it to your specifications into your account.

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  • 2. How do I get a double sided card when I use a template?

    If you want to make one of our templates a double sided card, CONTACT bCard through email or phone and we will change the settings and add any information or images required.

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  • 3. Can I change the template format?

    You cannot change the background image on any template. However you CAN change text colour, font or placement. Just contact bCard with your specifications.

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  • 4. Do you print other business supplies?

    bCard can provide you with a quote and arrange the printing of the following:
    Letter Heads
    ‘With Compliments’ slips
    Postcards
    Simply contact us with your requirements.

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  • 5. What are the different business card types?

    There are two card types that your bCard business cards can have: gloss and silk.

    Gloss business cards use a 300 GSM Gloss card stock which is smooth shiny finish on both sides.

    Silk business cards use a 300 GSM Satin card stock which is smooth finish on both sides.

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  • 6. What are the different business card finishes?

    There is one finish that your bCard business cards can have: normal.

    Business cards with a normal finish are printed on the chosen stock of either Gloss or Silk.

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  • 7. Do I have to register with bcard to order cards?

    You do not have to register to order cards. Simply follow the instructions once you choose a template design.

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  • 8. What are the benefits of setting up a bCard account?

    Setting up a bCard account allows you to customise templates, or have your own logo or design imported. All your past orders will also be stored in your account so you can re-order easily or alter any details at the click of a mouse.

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  • 9. What is a Card Security Code?

    A Card Security Code (CSC) is a 3-digit or 4-digit number printed on your credit card. It provides added security when you use your card on the Internet or over the phone because the number appears only on the card itself, not on receipts or statements. We ask for the CSC when you order your business cards to help ensure that anyone placing an order with bCard has the card in their possession and is not using a stolen credit card number.

    On Visa and Mastercard cards, the code appears as a 3-digit number printed on the signature panel on the back of the card immediately following the credit card number:

    Card Security Code location on Visa and Mastercard cards

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  • 10. Where can business cards be shipped to?

    bCard ships business cards to anywhere in the world.

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  • 11. How much does shipping cost?

    The costs for shipping business cards can be found on the Prices page.

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  • 12. Why am I having trouble viewing the bCard website?

    The bCard website is designed to conform to the industry standard HTML 4.01 and displays properly in current versions of Internet Explorer, Firefox, Netscape, Opera and Safari. Developing the site to this standard allows us to offer great features to the vast majority of people who use one of these browsers.

    If you're having trouble viewing the bCard site, it's probably because your browser is not up-to-date. Please try updating your browser. Normally it's free and it will mean that not only will websites look and work better, but your web browsing will be faster and more secure too. If you use Internet Explorer, you can update it at the Windows Update site. Or better yet, check out Firefox!

    If your browser is up-to-date and you're still having trouble viewing the bCard website, please contact us for assistance.

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